Our Story
We didn't start with a shop, a van, or a business plan. We started with a soldering iron and a simple idea — what if getting your phone fixed was actually easy?
Door to Door Fix began the way a lot of good things do — by accident. We were fixing phones for friends and family, posting the odd listing online, and before long, strangers were messaging us asking if we could help too. What started as a small online repair service quickly became something bigger.
The first few months were scrappy. We'd meet customers at coffee shops, university libraries, and car parks across Leicester. But the feedback was always the same: "This is so much easier than going to a repair shop." That's when it clicked — convenience wasn't just a bonus, it was the whole point.
So we went all-in. We built a proper booking system, invested in quality parts and tools, and committed to bringing the repair to the customer — not the other way around. Door to Door Fix was born.
Today, we serve customers across Leicester and the surrounding areas with same-day, doorstep repairs. We've fixed hundreds of devices — from cracked iPhone screens to water-damaged Samsungs to MacBook displays. Our customers rate us 5 stars on Trustpilot, and most of our business comes from word of mouth.
We also built something we're really proud of: an AI-powered booking assistant that lets you describe your problem, get an instant quote, and book a technician — all without picking up the phone. It's available 24/7, and it's genuinely faster than calling anyone.
We're not stopping at phone repairs. Our goal is to make all tech repair accessible, affordable, and convenient. That means expanding into more device types — tablets, laptops, gaming consoles, smart home devices — and covering more areas beyond Leicester.
We believe that when something breaks, fixing it should be the easiest option — not the hardest. No jargon, no upselling, no leaving your device at a shop for a week. Just fast, honest repairs at your door.
We're a small team with big plans, and we're growing every month. If you've used our service, you already know what we're about. If you haven't — give us a try. We think you'll be surprised how easy it is.
What Sets Us Apart
No shop to visit, no queues to stand in. We arrive at your door in Leicester — home, office, or anywhere convenient — and fix your device on the spot.
Our intelligent chat assistant gives instant quotes and handles the entire booking. It's like texting a friend who happens to know everything about phone repair.
The price you're quoted is the price you pay. No hidden fees, no surprise charges. If anything changes after inspection, we'll tell you before we touch a thing.
We started with phones, now we do tablets and laptops too. We're constantly adding new services and covering more areas. This is just the beginning.
Get in Touch
Leicester, UK & expanding